

Terms of Service
for commissioned digital content
Turnaround Time
A turnaround time will be estimated at the time of your order, based on the current queue. Turnaround times are subject to change if either current commissioners request changes to their project, or if situations impacting health or studio/equipment access or function arise on my end. Any delays will be promptly communicated.
Payments
Payments occur via PayPal invoice. Payment plans are welcome and can be tailored to your preferences. Projects begin once the payment is complete.
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Customer Requirements
To place an order, you must be over the age of 16. Be sure to stay in contact throughout the project as prolonged absence of communication may result in the project being repositioned in the queue or cancelled.
Sharing Content & Credit
Please feel welcome to share your commission! Credit is always appreciated but not required. If you'd like to leave credit, tag @Drelteo on Instagram or simply mention "Drelteo" :)
Assets & originality
AI-generated content is not supported or used in any way. The vast majority of brushes used are created by Drelteo, including effects such as sparkles, stars, dust, lighting, textures and foliage. These brushes will remain private to retain a unique style for commissioned art. Other assets and effects created by Drelteo may also appear in your piece, such as hand drawn metal piercings, light beams, foliage and Layer Styles. In all commissions where a significant pre-existing element is used, such as character lineart in a reference sheet or a backdrop behind a chibi, this will be stated clearly before purchase.
Copyright & Usage
Unless otherwise agreed, commissioned work is for personal use only and copyright is retained by Drelteo.
To commission digital content for commercial use, please contact Drelteo for a quote as separate terms, pricing and rules apply.
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Personal use examples:
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• Sharing the work with others in person and online
• Using the work for profile pictures, banners, wallpapers and icons
• Printing for personal use (not branding or sales) on paper, clothing and other physical goods
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Commercial use examples:
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• Using the work in logos, packaging or advertising
• Selling the work as, or as part of a physical product
• Using the work to promote paid products or services
• Selling the work as a digital file or as part of a digital product
• Including the work in monetised content or commercial projects
• Using the work on Patreon, subscription content, or paid promotional material
• Handing out or sharing forms of the work as business branding or advertisement
If you'd like to confirm whether your intended use is categorised as Personal or Commercial, feel welcome to reach out.
Editing the artwork
Light edits such as filters, colour adjustments and text additions are allowed for personal use, however please only share the original artwork online. Cropping is allowed.
Cancellations & Refunds
You may cancel an order any time, however refunds are only available if cancellation is requested prior to the project being started. If cancellation is requested during the initial sketching phase, a partial refund may be offered if the sketch can be made fit for resale without infringement of the customer's character rights.
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Drelteo has the right to decline or cancel commissions. If for any reason Drelteo must cancel your order, you will be refunded the full amount.
Reuse of content created during your commission
Drelteo has the right to reuse any design details, compositions or sketches drafted by them as part of the concept phase of your commission, provided that element was not used as part of your final product. For example, if a customer commissions a Scenic Illustration, they may receive 4 concept sketches. Should they select 'concept 3', Drelteo may use the sketch from 'concept 4' with a different character in a future artwork, unless the scene design was heavily directed by the commissioner.
Contact
For questions or comments, please reach out any time :)
5am - 5pm Weekdays, AEST
Discord, Instagram & DeviantArt: @Drelteo

